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Industrial action - CS021901

The student was on a one-year MA programme at the time of the industrial action. They complained to the University about the impact of the industrial action on their studies and asked for a refund of fees.

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Industrial action - CS021902

The student was on a part-time MSc programme at the time of the industrial action. They complained to the University that it had cancelled 50% of the teaching time for one unit.

Cases

Industrial action - CS021903

The student was on the first year of a BA programme at the time of the industrial action. They complained to the University that they had paid for seminars and lectures that had not been provided.

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Industrial action - CS021904

The student was in the second year of an undergraduate programme at the time of the industrial action. The student complained to the University that it had broken its promise to provide them with contact hours and a continuous, reliable system for learning, and that their learning and grades were affected.

Cases

Industrial action - CS021905

The student was on a one-year MA programme at the time of the industrial action. They complained to the University that they had paid for contact hours that were not delivered and that their examination results had suffered as a result.

Cases

Industrial action - CS021906

The student was on a part-time MA programme at the time of the industrial action. They complained to the University that they had lost earnings because they had come to the University for lectures and seminars that were cancelled; that the University delayed in handling their complaint; and that the University did not explain how it would remedy the missed classes.

Cases

Industrial action - CS051901

A student complained to us, through their solicitor, that 31 lectures/tutorials had been cancelled due to industrial action during the first year of their undergraduate degree. The student requested compensation for lost teaching time.

Cases

Industrial action - CS051902

A student was in the final year of an undergraduate degree course at the time of the industrial action. They complained to the provider that they had paid for lectures and seminars which were not provided, that their performance in one module had been affected, and that the industrial action had a detrimental impact on their mental health. They requested a partial refund of tuition fees.

Cases

Industrial action - CS051905

A student was in the first year of a three-year English degree at the time of the industrial action. The student complained to the University that they lost three of 24 weeks teaching in three modules. They also said that the University had not given clear information about the industrial action and the steps it had taken to reduce its impact.

Cases

Industrial action - CS051906

A student was on a one-year foundation course at the time of the industrial action. The student complained to the University that it hadn’t delivered lectures, seminars and academic development sessions which they had paid for, and that some of the missed teaching included core content and study advice.

Cases